Crafty Unveils AI-Powered Product Swapping to Streamline Pantry Optimization

Crafty introduces AI-powered product swapping to its platform, enabling workplace teams to instantly optimize their office pantry with data-driven precision and real-time budget visibility.

CHICAGO, IL — May 14, 2025 —Crafty, the leading national provider of office food and beverage programs, today announced the launch of a transformative feature to its platform: AI-Powered Product Swapping. This new tool empowers workplace teams to act instantly on consumption insights, eliminating manual back-and-forth and bringing unprecedented agility to pantry management.

Located within the newly redesigned My Pantry page, the swap tool gives office leads the ability to replace underperforming products to stretch their dollars even further. By selecting “Swap Product,” office leads are guided through a curated set of AI-generated recommendations based on their team's consumption habits, consumer trends, and seasonal forecasting. Whether swapping out a flavor of sparkling water or replacing a snack that’s no longer resonating, workplace teams can now make strategy a reality with a few clicks.

“Workplace teams need a faster, smarter way to take action,” said Allison Cuca, VP of Product at Crafty. “AI-powered swapping is our answer to a problem we’ve seen again and again: too much friction and not enough control. This feature gives workplace team leads the power to customize their pantry strategically, making Crafty the most flexible pantry solution on the market.”

Beyond the ease of use, this feature is also a financial unlock. With built-in visibility into how each product swap impacts pantry spend, the platform helps workplace teams make informed tradeoffs in real time. The platform helps workplaces quickly evaluate unit pricing and quantities between products so teams know exactly how the swap will impact their pantry budget.

"Precision matters, especially when you're managing spend at scale," said Jimmy Paul, CTO and Co-Founder of Crafty. "We designed our system to take the guesswork out of decisions that affect budgets every day. This feature is another step in our commitment to smarter automation, letting our clients move faster, spend wiser, and stay ahead without sacrificing control."

The new swapping functionality is available now to select markets.

About Crafty

Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with the world’s biggest brands to foster a culture of employee connectivity and increase workplace productivity. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages over 300+ international customer offices and serves over 300,000+ employees per month. To learn more, visit craftydelivers.com.